Frequently Asked Questions
SHIPPING
What Shipping Methods Are Available?
For the time being we are shipping with courier service.Besides, We are serving home delivery for Dhaka city only.
Do You Ship Internationally?
No, we are not shipping internationally. In future we will do that.
How Long Will It Take To Get My Package?
Always we try to ship as soon as possible cause it is so boring matter for any customer to wait for a favorite product or needing things. Generally it takes 3-7 days to ship your address. We will improve it as per as possible.
PAYMENT
What Payment Methods Are Accepted?
For the time being we are allow to pay our customer direct bank transfer, mobile banking like bikash, nagad, rockeet etc. Will will add more payment method like debit card/ credit card, mastercard, visa card soon.
Is Buying On-Line Safe?
Yes, it is quite safe. You can pay without confusion and hesitate.
Order & Retunrs
How do I place an Order?
It’s so easy to place order in our shop. You can see our product category wise, new arrival, on sale and best selling. Firstly choose your best product and hover over the product. Then you will an option to add the product to your cart. Click the add to cart button and the product will add to your cart. You can view your cart by hovering over the cart icon top-right corner of the following page. View the cart and click to proceed to checkout button. There will be show you some field to fill up. There some is required and some is not.After Filling up the field left part of the checkout page go the right part of the page to give us your payment prof. Select the payment method and prove your payment. At last, press the Place Order button. If all the thing is all right you will be able to see an alert of order completion.
How Can I Cancel Or Change My Order?
Go to your account. Then you will find the option what you are finding.
Do I need an account to place an order?
No, but you can create and account when checkout. It will be helpful for you to manage you order, statement, payment and more.
How Do I Track My Order?
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How Can I Return a Product?
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